Someone is there. Every month, on schedule.

Mostly in what you end up holding. A neighbour goes when they remember and tells you what stood out. We go on a set date, photograph the same positions every visit, and file a dated report you can forward to an insurer, a trade, or a buyer. We are also paid to mention the inconvenient thing, which is harder to ask of someone doing you a favour. Plenty of people have a neighbour who will look in, and it works until the week they are away too.

Anything urgent gets phoned through the same day rather than left in a report you might read on Sunday. Everything else is written up with photographs. If it needs a trade, we refer it to one, we tell you plainly that we take a referral commission, and you pay them directly. We do not do the repair ourselves.

Because we hold keys to empty houses. A company that both finds problems and profits from fixing them has an obvious reason to find more of them. Keeping those separate is what makes the reports worth reading, and it is not a boundary we intend to blur later.

Not yet, and we would rather say so here than let you find out later. Commercial general liability with care, custody and control plus a fidelity bond is being arranged, and no property gets visited before it is bound. Ask us where it stands when you enquire and you will get a straight answer. The same named people do the visits either way, and you are told who they are before the first one.

They are held in a logged system, issued to a named person, and returned when you stop. Our Trust and Safety page sets out exactly how that works, including what happens if we arrive and find a door open.

It may. Many home policies restrict or exclude cover on a property left vacant or unoccupied beyond a set period unless it is checked on a documented schedule, and the interval varies by insurer. We are confirming the specifics with brokers here rather than repeating a general claim, so ask your own broker what your policy says. If it does require documented checks, our weekly plan is built to produce that record.

It is not a home inspection under BC licensing, not a security patrol, and not a diagnosis of what caused something. We report what a careful person saw and measured. Where a finding needs a professional opinion, that is what the referral is for.

Yes, and yes. Cancellation terms and how your key is returned are set out on the Trust and Safety page. Somebody deciding whether to start is usually really deciding how hard it will be to stop, so we would rather that were easy to find.

Three route clusters on southern Vancouver Island: the Saanich Peninsula, Greater Victoria, and the Westshore. We serve clusters properly rather than the whole Island badly, because the drive between properties is most of what a visit costs. If you are outside one, tell us anyway and we will either quote the travel or say so straight away.

Four plans, priced on how often we visit and how much we check, because those are the only two things that change the work. We are quoting by hand while we set rates from real routes, so tell us where the property is and we will come back the same day with a number.